Contact Us

We are here to help. Whether you have a question about an order, need product advice, or want to share feedback, our customer service team is ready to assist you.

Get in Touch

Email: Support@elyrastore.com

Hours: Monday - Friday, 9:00 AM - 6:00 PM (CET)

Response Time: Within 24 hours on business days

Before You Contact Us

For faster service, please have the following information ready:

• Order-related inquiries: Your order number (found in your confirmation email)
• Return or exchange requests: Order number, product name, and reason for return
• Damaged products: Order number and photos of the damage
• General questions: As much detail as possible so we can help efficiently

Our Address

Elyra Store
[Street Address]
[Postal Code, City]
Germany

Frequently Asked Questions

Many common questions are already answered in our FAQ section. Check there first for the quickest answers on shipping, returns, payments, and more.

Thank you for choosing Elyra Store. We value every customer and look forward to assisting you.